Employees can pay for their purchase with any major credit card or Google Pay.
Yes, there are no changes to the current policy regarding purchasing gifts for friends. Purchases are for personal use and gift-giving only and all employees are expected to adhere to this. Access to the SBD Store Website and all price information available on the SBD Store Website is strictly confidential and for employee use only.
We are looking into sales with invite codes for non-employees in the future but at launch, it will be for employee use only.
Yes, orders can be placed at any time and at any frequency, however, we ask that you please be mindful and consider grouping your purchases into one order to alleviate the number of orders coming through the Millcreek distribution center (DC).
No, all transactions must be conducted through the SBD Store website.
Employees will have a maximum purchase limit of $4,000 CAD for the 2024 calendar year. Please note this amount is subject to change on an annual basis. Note: Any purchases made during a flash sales or events do count towards this total.
At this time only Legacy Stanley Black & Decker products can be purchased through the site. We are working on a future solution to be able to offer employees the opportunity to purchase MTD products.
Stanley Black & Decker will have no access to your credit card information. You can choose to store your credit card information on your device via cookies or shopify’s encrypted portal for ease of access for future purchases.
Employee returns are not allowed under any circumstances. All product quality concerns can be addressed through the standard Stanley Black & Decker warranty process.
All product display pages will have robust content to help make purchase decisions easier. Additional questions can be
sent to cdnemppurch@sbdinc.comor using the Contact Us page on the SBD Store site
If a product is on backorder, you will not be able to place an order for it until it is back in stock. You can sign up for email notifications to be notified when the product is back in stock via the Notify Me button on the product display page.
Yes, once your order has shipped you will receive a shipping confirmation email including tracking information for your order. When the shipment is delivered you will receive an additional email.
No, there will be no option to pick up your order at any SBD location. All orders will be shipped to your personal address
Employee product prices are inclusive of shipping. Your order will be shipped to your personal address at no additional cost.
All purchases are limited to 6x the product MOQ per order. The program is monitored to ensure purchases are within guidelines for personal and gifting use only.
Only products available and stocked in Canada will be available to purchase via the SBD Store.
If you cannot find a specific product you can submit a ticket through the Contact Us page on the SBD Store website, and the team will look at the potential of adding it to the store.
Information on the SBD Store can be found on the site, the Canada Employee Store Workplace Group, or via MySBD. You can access the website using your SSO (single sign on) associated with your SBD network credentials/email. If you do not have your SBD network credentials, please see your HR Rep.
An SBD email address is not required to visit the SBD store. You can access the site through any web browser using SSO and Ping ID. To receive shipping confirmation and updates on your order you will need to download the Shopify “Shop” App via your mobile device App Store.
No, all shipments are domestic only.
It depends on where you are. Orders processed here will take 5-9 business days to arrive. Delivery details will be provided in your confirmation email.
We use multiple carriers but the majority of shipments will be done via UPS.
Licensed product is not offered, as it is managed by outside vendors and is not maintained within our own SBD Distribution Centers.
Looking for warranty information or need to make a warranty claim? Click below for details by brand:
If you're looking for parts, tool repairs or service locations, please click here.
Taxes applied at check-out are estimated. Once your order is finalized, your tax amount will be adjusted and will be reflected on your order history.
